Kelly Ann Way
Dale Bumpers College of Agricultural, Food & Life Sciences
(THES)-AFLS-Human Environ Science
Fax: (479) 575-7171
Consumer behavior, tourism, festivals, marketing and branding
HOSP 2603 Foodservice Purchasing and Cost Control
HOSP 2633 Introduction to Tourism
HOSP 4653/5653 Global Travel and Tourism
HOSP 4673/5673 Destination Marketing and Branding
HOSP 4693 Hospitality Internship
AFLS 400VH Leadership and Food Policy Series: Raising a Foodie (Honors)
B.S. Hotel and Restaurant Administration, Oklahoma State University
M.S. Hospitality Administration, Oklahoma State University
Ph.D. Human Environmental Sciences, Oklahoma State University
ARTICLES IN REFEREED PUBLICATIONS
Way, K., Harrington, R., & Ottenbacher, M. (2012). Hospitality Author and University Productivity in the 21st Century. Journal of Culinary Science & Technology, 10:3, p. 239-258.
Way, K. and Robertson, L. (2012). Shopping and Tourism Patterns of Attendees of the Bikes, Blues, and Bar-B-Que Festival. Journal of Hospitality Marketing and Management. Available online: January 31st, 2012. DOI: 10.1080/19368623.2012.627261
Way, K., Harrington, R.J., and Ottenbacher, M.C. (2012). Is crowdsourcing useful in enhancing innovation and learning outcomes in culinary and hospitality education? Journal of Culinary Science and Technology, 9:4, 261-281.
Harrington, R.J., Way, K. and Ottenbacher, M.C. (2012). Quick service restaurant attributes: The impact on restaurant consumers’ selection decision. Journal of Quality Assurance in Hospitality and Tourism, 13:4.
Chang, L., and Way, K. (2010). Individual employment characteristics of hotel employees that play a role in employee satisfaction and work retention. The International Journal of Hospitality Management, 29(3), 344-353.
Kim, D.J., Kim, W.G., and Way, K. (2009). Adapting the customer satisfaction index to the lodging industry: foreign customers’ evaluations. FIU Review, 27(1), 18-36.
TEXTBOOKS AND TEXTBOOK CHAPTERS
Researching the Hazard in Hazardous food. Various authors. (2013). Travel Health Concerns. Chapter 24 by Kelly A. Way, Ph.D.