Faculty Directory

Kelly Ann Way

Kelly Ann Way

Associate Professor

Dale Bumpers College of Agricultural, Food & Life Sciences

(THES)-AFLS-Human Environ Science

Phone: 479-575-4985

Fax: (479) 575-7171

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Consumer behavior, tourism, festivals, marketing and branding

 

  • HOSP 2603 Foodservice Purchasing and Cost Control

  • HOSP 2633 Introduction to Tourism

  • HOSP 4653/5653 Global Travel and Tourism

  • HOSP 4673/5673 Destination Marketing and Branding

  • HOSP 4693 Hospitality Internship

  • AFLS 400VH Leadership and Food Policy Series:  Raising a Foodie (Honors)

  • B.S. Hotel and Restaurant Administration, Oklahoma State University

  • M.S. Hospitality Administration, Oklahoma State University

  • Ph.D. Human Environmental Sciences, Oklahoma State University

ARTICLES IN REFEREED PUBLICATIONS

 

Way, K., Harrington, R., & Ottenbacher, M. (2012). Hospitality Author and University Productivity in the 21st Century. Journal of Culinary Science & Technology, 10:3, p. 239-258.

 

Way, K. and Robertson, L. (2012). Shopping and Tourism Patterns of Attendees of the Bikes, Blues, and Bar-B-Que Festival. Journal of Hospitality Marketing and Management. Available online: January 31st, 2012. DOI: 10.1080/19368623.2012.627261

 

Way, K., Harrington, R.J., and Ottenbacher, M.C. (2012). Is crowdsourcing useful in enhancing innovation and learning outcomes in culinary and hospitality education? Journal of Culinary Science and Technology, 9:4, 261-281.

 

Harrington, R.J., Way, K. and Ottenbacher, M.C. (2012). Quick service restaurant attributes: The impact on restaurant consumers’ selection decision. Journal of Quality Assurance in Hospitality and Tourism, 13:4.

 

Chang, L., and Way, K. (2010). Individual employment characteristics of hotel employees that play a role in employee satisfaction and work retention. The International Journal of Hospitality Management, 29(3), 344-353.

 

Kim, D.J., Kim, W.G., and Way, K. (2009). Adapting the customer satisfaction index to the lodging industry: foreign customers’ evaluations. FIU Review, 27(1), 18-36.

TEXTBOOKS AND TEXTBOOK CHAPTERS

 

Researching the Hazard in Hazardous food. Various authors. (2013). Travel Health Concerns. Chapter 24 by Kelly A. Way, Ph.D.